Trained professionals like our staff at ProScribe are quickly becoming indispensable to the smooth operation of 21st century medical providers. The broad reach of digital and online technologies has made it possible for a patient’s medical data to be preserved, updated and accessible to anyone who needs it anywhere in the country.
But this added level of data complexity has also meant that more demands are made on medical staff to keep Electronic Health Records up to date. Other demands on data for organization, financial and billing or insurance purposes have also been added to the pile of functions that the EHR serves, often forcing some medical practitioners to spend a significant chunk of a consultation on ensuring that all mandatory data has been filled in. If they can’t do it during the consultation, they are forced to make up for it later, putting in late nights after work or taking care of it on weekends when they should be resting and recuperating their strength for another week on the job.
A ProScribe staff member shoulders this responsibility, taking on the necessary but time consuming data-related tasks for medical practitioners can focus on the patient. But what goes into ensuring a ProScribe staff member makes the grade? What kind of training do these individuals receive?
Clean Bill Of Professional Health
Before anything else, all of our applicants are screened to make sure they meet our stringent requirements. This includes a check for criminal records and a drug screening. We have exacting demands for the kind of moral character we expect of our staff. We also conduct interviews to make a measure of their behavior and personality, to ensure that they have the necessary team player qualities required in a job that involves working closely with other professionals.
From there, we evaluate their potential. Obviously data entry is one of their primary tasks, which means that clear, fast, legible handwriting as well as strong typing skills are also requirements. These will be the primary tools of the trade for a Scribe, and they need to be up to snuff.
We also conduct a medical aptitude test. This is not because we are expecting the Scribe to take on any of the professional medical duties of a doctor or nurse practitioner. Scribes are in no way certified to practice medicine and we do not want or require them to do so, but because Scribes will be in a medical environment, it is better to evaluate their strengths and weaknesses to better prepare them for the workplace. For example, in most jobs, having an aversion to blood has no effect on job productivity whatsoever. However, in an emergency room, it’s possible on any given day that a Scribe may be exposed to a patient with significant bleeding, and the Scribe needs to be able to accept the bleeding and continue to work in a calm, professional manner in order to be of the most use to the both the patient and the attending medical practitioner.
Being a Scribe means having a diligent work ethic, an eye for detail and an ability to work under high pressure situations where sometimes a life may hang in the balance. This is not a career for the faint of heart, but for those with the nerve, dedication and genuine desire to help others, it’s certainly a rewarding job.