When people used a professional medical scribe, like the ones we train at ProScribe, it’s often the case that clients don’t realize just how much of a difference a scribe can make in a clinic or ED. They may understand superficially that a scribe is helping to take some of the load off of more administrative or bureaucratic activities, but that usefulness can go far beyond typical expectation.
The data that a medical scribe enters on the EHR is important not just for documentation or insurance purposes, it can also be a vital tool for medical correlation. Diabetic patients, for example, visiting one specialist for a specific problem can benefit from having an accurate EHR available for other specialists to view, giving a more accurate and holistic, rather than isolated view of problems.
Scribes being able to note everything a doctor says in terms of prescription and advised treatment is also important for patients. While some patients may be able to remember all the verbal directions given by a doctor, others may not. A scribe present to record exact treatment directions makes it possible for patients to have access to accurate records on what they should do once they get home, rather than relying strictly on memory, or a prescription label on a bottle.
Scribes can even help among the staff and the medical practitioners themselves. A doctor or nurse practitioner is going to be busy throughout the day dealing with many things. By using the scribe as a “relay point” for information, medical practitioners can receive information that they need to act on by priority, rather than simply as it happens over the course of the day. This ability to receive, prioritize and present information to medical practitioners makes it much easier to deal with tasks efficiently. The ones that require the most attention get addressed first.
Medical scribes are extremely useful in a clinic or ED and we’re still discovering new benefits to having them in the workplace.