Healthcare is a constantly changing industry and with new advancements in medicine and the way physicians conduct their practices, including implementing the digitalization of patient health records, are all steps in the right direction.
These positive steps are to aid in the innovation of predictive and preventative medicine while making a patient’s healthcare experience more personal. With the rollout of EMR or electronic medical records, it is possible to improve the patient experience and allow better treatment because all records are immediately available.
The Downside to Healthcare Advancements
The biggest downside to the recent advancements in healthcare includes soaring healthcare costs, additional wait times, and a less than desirable face to face experience with the doctor. When a patient goes into the office, it is because they want to be seen and helped. They make their appointment thinking that the doctor has the time worked into the schedule to spend time with them and talking to them to come to terms with some treatment plan or assistance.
Due to the Affordable Care Act and the millions of people that now have access to healthcare, this has caused a sudden surge of patients an office is seeing daily. The additional patients without the aid of additional staff or doctors can seriously hinder the overall patient experience.
As healthcare continues to evolve, the practices need to introduce additional help so they can better serve the growing number of patients they are seeing. At ProScribe we hire and train medical scribes as well as a variety of other positions that can make a positive impact on the quality and kind of care each person receives daily.
In addition to medical scribes, we are also looking to hire implementation managers, account managers, site managers, site coordinators, and travel trainers. All these positions are designed to take some of the workload off the physicians and office staff so that more time can be dedicated to the personal and one on one experience between the doctor and patient.
These positions help with patient record documentation, patient coordination, and even billing and coding. The positions can ultimately increase a facilities revenue and patient satisfaction scores through better communication and quick, effective, and improved processes which allow a practice to increase the number of patients they see daily.
The number one priority in healthcare should be to maintain the focus on the patient experience and at ProScribe we understand this and are working toward improving all aspects of healthcare.